Terms and Conditions

ATTENTION CANADIAN CUSTOMERS! All prices on the website are listed in US Dollars. You will be charged in US dollars for your order .

Overnight and Express Shipping Customers: Orders must be received before 4 pm EST to be received the next business day. If it's after 4 pm and you need your order to arrive by tomorrow please call us now and we'll try to get the order packed and out the door in time.

FREE SHIPPING is only provided as GROUND shipping. Overnight and Express shipping will require an additional charge.

Warrantee: Event Decor Direct products are warranted to be free from defects in material and workmanship for a period of ninety days from the date of shipment. There are no other warranties, expressed or implied, including, but not limited to, the implied warrantee of merchantability and fitness for a particular purpose. All such warranties are expressly and specifically disclaimed. Unless specifically agreed to, in writing, Event Decor Direct will not be held responsible for missed delivery dates or the performance of third parties, including, but not limited to, shipping companies. In no event, will Event Decor Direct be responsible for any direct, special, incidental or consequential damages or lost profits.

The colors we display on our website should be considered close renditions to the actual colors available and cannot be 100% accurate.

They will vary depending on each computers monitor settings. Fabric colour samples may vary slightly between dye batches.

Warning: Some products sold on this website can expose you to chemicals which are known to the State of California to cause cancer. Please refer to individual product packaging to determine which products carry this warning.

Pipe and base hardware could have minor scratches and blemishes. This can happen during the manufacturing and shipping process. Event Decor Direct will not replace, refund or credit back for these imperfections. It is the nature of the product and these imperfections will happen over time.

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